AI shopping agents face retailer restrictions including blocks from Amazon and Target

AI agents from companies like Meta, Google, and OpenAI are being tested for shopping tasks, such as booking flights and finding products, but their access to retailers is inconsistent and often blocked. Amazon sued Perplexity for allowing its agent to shop on the site and recently blocked Meta’s Muse agent. Furthermore, JPMorgan Chase CEO Jamie Dimon stated the bank would not allow outside agents to access accounts due to risk, and agents encounter general bot blocking systems, leading to spotty access even at retailers like Target.