Skip to content
EVENT / TOPICHistorical

Keystone customers accuse company of retaining data after breach

1 reports1 sources10/25/2026 updated

Current overview (not historical)

AI overview

Keystone hardware wallet customers allege a data breach exposed personal information that the company had pledged to delete after 180 days. Customers claim Keystone failed to honor its deletion commitment, while the company maintains it deletes most customer data 180 days after orders, a claim disputed on social media.

Written with AI from the reporting · updated 10/25/2026

Expand the detailed fact route and sources

Story route

A station-by-station route from the first public evidence onward; every station carries its own evidence and uncertainty.

  1. 1Unclassified fact stationOct 26, 00:36single sourcereport-time only

    Keystone customers say breach exposed data

    Read original source ↗ The BlockReplay this moment in the explorer
    Evidence & revisions · 1 source records
    Subject:
    keystone
    Action:
    customers claim data breach
    Object:
    customer data
    Occurred (fact side):
    not recorded
    The Block ↗Report pageOriginal / first version
    Published (valid side):
    Oct 25, 23:56
    First seen (known side):
    Oct 26, 00:36
    Fact stationSingle source · one-sided claimReport-time only

    Copy may have been revised later; time replay is bounded. Layer labels group reading only, not causation between layers.

Uncertainty marks flag where to check the sources; they are not proven causation.

Report timeline

Explore every side through dated source reports.

Oct 25
  1. The BlockRelated fact: single sourceFact occurrence time unverified
    Keystone customers claim hardware wallet maker exposed data promised to be deleted

    Report first recorded Oct 26, 00:36

    Keystone customers have alleged that the hardware wallet maker exposed personal data, contradicting the company's claim that it deletes customer information 180 days after orders in most cases. X users have cast doubt on Keystone's data deletion practices following a reported breach.

    Read original source ↗

Event discussion

Reader opinions are hosted on GitHub Discussions; posting requires a GitHub account. Comments are not verified facts.

Open GitHub Discussions