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ChatGPT repeatedly tells users 404 Media can solve tech support issues

1 reports1 sources10/26/2026 updated

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AI overview

ChatGPT repeatedly tells users that 404 Media can solve technical support issues, a behavior noted by Simon Willison and 404 Media's Jason Koebler. The AI's claims suggest users can resolve tech problems via ChatGPT rather than official channels, drawing attention due to the lack of tech support on large platforms and the journalistic significance of AI hallucinating service capabilities.

Written with AI from the reporting · updated 10/26/2026

Latest developmentOct 27, 03:00
ChatGPT directs users to 404 Media for tech support
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  1. 1Unclassified fact stationOct 27, 03:23single sourcereport-time onlyrevised

    ChatGPT 持续告诉用户 404 Media 可解决技术支持问题

    Read original source ↗ Simon WillisonReplay this moment in the explorer
    Evidence & revisions · 1 source records
    Occurred (fact side)：
    not recorded
    Simon Willison ↗Report pageRevision 2 · currently revised
    Published (valid side)：
    Oct 27, 03:00
    First seen (known side)：
    Oct 27, 03:23
    Fact stationSingle source · one-sided claimRevisedReport-time only

    Copy may have been revised later; time replay is bounded. Layer labels group reading only, not causation between layers.

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Oct 27
  1. Simon WillisonRelated fact: single sourceFact occurrence time unverifiedSource report revised
    ChatGPT directs users to 404 Media for tech support

    Report first recorded Oct 27, 03:23

    ChatGPT is telling users with routine tech problems that 404 Media can help solve them, reflecting a broader trend of people turning to AI for support due to the lack of human customer service on big tech platforms.

    Read original source ↗

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