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Only 13% of Companies Report Significant AI Returns, Gartner Survey Finds

1 reports1 sources10/22/2026 updated

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A recent Gartner survey reveals that only 13% of surveyed enterprises report major or transformative returns from AI initiatives. Despite 58% of CIOs being tasked with using AI to cut costs, 51% anticipate that AI will actually increase the total operating costs of their technology stack. Meanwhile, 44% of CEOs struggle to demonstrate AI‑driven financial benefits to stakeholders. The findings highlight a growing disconnect between AI investment expectations and realized outcomes, raising questions about how organizations can effectively translate AI capabilities into tangible business value.

Written with AI from the reporting · updated 10/22/2026

Latest developmentOct 23, 00:18
Gartner survey finds only 13% of companies achieve major returns from AI
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  1. 1Unclassified fact stationOct 23, 00:00recorded Oct 23, 01:09single sourcerevised

    仅13%公司获AI真实回报

    Read original source ↗ The DecoderReplay this moment in the explorer
    Evidence & revisions · 1 source records
    Subject：
    Gartner
    Action：
    发布调查报告
    Object：
    CIOs和技术领袖
    Occurred (fact side)：
    Oct 23, 00:00
    The Decoder ↗Report pageRevision 2 · currently revised
    Published (valid side)：
    Oct 23, 00:18
    First seen (known side)：
    Oct 23, 01:09
    Fact stationSingle source · one-sided claimRevised

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Oct 23
  1. The DecoderRelated fact: single sourceSource report revised
    Gartner survey finds only 13% of companies achieve major returns from AI

    Report first recorded Oct 23, 01:09

    A Gartner survey of 2,002 CIOs and other technology leaders found that only 13 percent of respondents report major or transformative returns from AI. Furthermore, 58 percent of CIOs are tasked with delivering cost savings through AI, while 51 percent expect AI to raise total operating costs for their tech stack, and 44 percent of CEOs struggle to demonstrate AI-driven financial returns to stakeholders.

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