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2026 Gartner Magic Quadrant for Contact Center as a Service

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AWS was named a Leader in the 2026 Gartner Magic Quadrant for Contact Center as a Service for Amazon Connect Customer. Amazon Connect Customer is the subject of the 2026 Gartner Magic Quadrant for Contact Center as a Service. Drew Kraus is one of the authors of the 2026 Gartner Magic Quadrant for Contact Center as a Service. The 2026 Gartner Magic Quadrant for Contact Center as a Service is a publication of Gartner.· Entity summary generated by Graphiti

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EVENTS
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BY VALID-FROM DATE
  1. Amazon Connect CustomerIS SUBJECT OF2026 Gartner Magic Quadrant for Contact Center as a Service

    Amazon Connect Customer is the subject of the 2026 Gartner Magic Quadrant for Contact Center as a Service.

    Current1 sourceAmazon Connect Customer
  2. AWSNAMED A LEADER IN2026 Gartner Magic Quadrant for Contact Center as a Service

    AWS was named a Leader in the 2026 Gartner Magic Quadrant for Contact Center as a Service for Amazon Connect Customer.

    Current1 sourceAWS
  3. 2026 Gartner Magic Quadrant for Contact Center as a ServicePUBLICATION OFGartner

    The 2026 Gartner Magic Quadrant for Contact Center as a Service is a publication of Gartner.

    Current1 sourceGartner
  4. Drew KrausAUTHOR OF2026 Gartner Magic Quadrant for Contact Center as a Service

    Drew Kraus is one of the authors of the 2026 Gartner Magic Quadrant for Contact Center as a Service.

    Current1 sourceDrew Kraus

Relations are facts Graphiti extracted from reports, not verbatim quotes. An end date means later reporting showed the relation no longer holds.

Events 1

Source reports 1